Returns & Exchanges
At Dreadlocks, we want you to feel confident in your style, which is why we offer a 30-day window for returns or exchanges on all unworn items. If your new fashion piece isn't the perfect fit, our streamlined process ensures a quick and easy resolution.
Return Process
- 1.Initiate Your Request
Log into your account and visit the 'Order History' section to select the items you wish to return and receive a unique Return Authorization number.
- 2.Prepare the Package
Place the items in their original packaging with all tags attached, ensuring the garment is in its original, unworn condition.
- 3.Ship It Back
Affix the prepaid shipping label provided in your email to the outside of the box and drop it off at any authorized courier location.
- 4.Receive Your Refund
Once our quality control team inspects the returned items, your refund or exchange will be processed within 5 to 7 business days.